Effective Date: 8/1/2025
Hope With Lights (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit hopewithlights.org or engage with our programs, events, or donations.
1. Information We Collect
We may collet the following types of information:
- Personal Information: name, email address, phone number, mailing address, and payment information when you make a donation, register for an event, or contact us.
- Non-Personal Information: browser type, IP address, pages visited, and general website usage data.
- We may use cookies and similar tracking technologies, including Google Analytics, Instagram Insights & Facebook Meta to understand website usage.
2. How We Use Your Information
We use the information collected to:
- Process and acknowledge donations.
- Send text/SMS updates about events, if you’ve provided a phone number and opted in.
- Communicate with you about events, programs, and updates.
- Provide donation receipts for tax purposes.
- Improve our website and donor experience.
- Comply with legal and financial obligations.
- We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
- Photos and Video: At our events (including our annual light show, toy drive, and Santa photo sessions), we may take photographs or video that could include you or your family. These may be used on our website, social media, and in promotional materials. If you do not wish to be photographed, or do not want images of your minor child used, please let event staff know or contact us at info@hopewithlights.org.
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share limited information only when necessary to:
- Process donations securely through trusted third-party processors (such as Givebutter, PayPal, or Stripe).
- Comply with applicable laws, regulations, or legal requests.
4. Security of Information
We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
5. Your Choices
- You may opt out of our emails or newsletters at any time by using the unsubscribe link provided.
- You may opt out of text messages at any time by replying STOP
- You may request to review, update, or delete your personal information by contacting us at info@hopewithlights.org.
6. Children’s Privacy
We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” will be updated to reflect any changes.
10. California Privacy Rights
Hope With Lights is a nonprofit organization. The California Consumer Privacy Act (CCPA) generally applies to for-profit businesses and does not apply to our data practices. If you have questions about your information, contact us using the details below.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Hope With Lights
Email: info@hopewithlights.org
Mailing Address: 4416 Belvedere Way, Antioch CA 94509
